Even surprise that the previous comments (Jacou) unpacking: no full record, just a quick start guide but says nothing about protecting the battery! As for the PDF leaflet to download from the web, it is not complete. For example, no explanation on how to attach a photo to a contact (thank you to the web for the solution). I take off a star for the lack of notice is petty. To contact management, no way to "manage" the contacts on the SIM card (ie to associate their image, group, etc.), it is mandatory to import them into the phone and then manage the display between "directories "Available (sim card, phone, google, ...) to avoid duplicate postings. When you create a new contact, attention to the directory in which you create it! And if you want to take with your sim card into a new phone, be sure to copy the previously ;-) Finally, the quality of the photo and the video is probably not great - especially as there is no flash and the screen resolution is relatively small - but do not forget that Desire C is first a phone ... ;-) For the rest, everything is perfect for a smartphone of this price. This is our first smartphone, and the handling is really easy. It is small enough to not be cumbersome and large enough to be enjoyable. In short, a very good value. Updating my review after almost a year and a half of use (06/27/2014): I confirm that it is an ideal smartphone to begin when you do not want to devote a large budget. Of course, with its small processor (600 MHz) and his little RAM (512MB), it sometimes suffers from delays. But we obviously can not compare with the iPhone 5 dual-core 1.3GHz processor and 1GB of RAM ... Currently, there are best quality / price that Desire C on the market at the same size, also offering the dual sim, but cheaper, the Wiko Ozzy is more powerful (1 GHz Dual-Core) and further has two objectives , one on each side of the unit - more convenient for selfies ;-). Under these conditions, I do not Rasht today the Desire C.