Unfortunately everything is in the title; I was very pleased with the 'Dirt Devil' who perfectly fulfilled its mission. There is little time burning smell and smoke coming out of the vacuum cleaner! Generally it's not a good sign ... One or two tests later the same conclusion, then back at Amazon? Either after 30 days So back to the seller, except that the service address left for France is not good (I was told they were only distributor of spare parts, service and not the seller ...! ! ???) And ... !! ?? I am here, in a vacuum packed down, but no return address SAV ...