Insufficient product quality but obliging manufacturers Service

Unfortunately dishwasher transition is with us, is to read as with several reviews, also the floor after the second (!) Torn. Since we want to swap not complete, but only had one item and another question to use, we were looking for the direct contact to the manufacturer. That was several days without response.

But the service was courteous, by a complete replacement set was sent, while the defective and functional parts could be retained.

Conclusion:
- Service to the end customer by the German company: in the processing time improvement, but exemplary in scope.
- Quality management with respect to known product weaknesses: in need of improvement.