This toaster is black plastic, very design. I use it very little, once or twice a week, however, he's rather fragile air, especially on the interior metal parts, which can be traced back in particular toast. It heats quickly, I have not exceeded the thermostat 2 and already the corner toast was a little blackened. I took advantage of an offer reconditioned on Amazon, the product showed no signs of wear or use, only repackaged original packaging. At that price (17 I think) and the occasional use that I have, it suits me. If you intend to use it every day I advise you to refer you to a stronger model. (Although the guarantee of Amazon is very good ...)