It may not always be a shortage --- Super Service, fast and efficient

I am fully satisfied with the supplied toner. The printing quality is right. I did not think at the beginning, unpacked toner fuses removed and the pure part of ... What did not work, a print image, the sheet remained white. Mmmhhh, I thought, I wish I had to take the expensive original ?? So, provided the warranty claim and what was happening now, is to be regarded as exemplary. Fastest response, troubleshooting via phone, competent and purposeful, this remained calm and friendly.

The upshot .... The "error" was in ignorance that you should shake the toner so that the toner powder which can sag quite, will be expanded again and so the transport is guaranteed to the role. No way with a bad product, all the best, this great fast service via email and phone.

So, do not equal return the goods, but seek dialogue, because you are helping! In most cases the cause is for function problems rather succinctly and not due to the quality of the toner ..... shaking, Frau Holle says hello :) !!!