Just rubbish !!!

Dear Sir or Madam,

unfortunately, I have embarked on the receiver and smartcard swap your part and regretted this after less than 24 hours. I use now for 7 years the Humax Icord HD and am totally satisfied, besides, I am now 20 years since sums faithful, then and now Premiere Sky customer, because until now I have your offers to be very straightforward and easy perceived: turn on and Los look. Since yesterday, however, I am more than disappointed. The receiver is not at all what I'm used to from Humax, although I was assured on the phone, the Pace is an adequate replacement for Humax HD Icord, he is neither adequate nor a substitute. The disillusionment came already at the door when I the parcel delivery the package, which was hardly bigger than a shoe box, and handed me seriously fagte me if it was all good. With a little rest euphoria I then opened the shoe box and the next disillusionment was not long in coming. The processing of the device has Teleshop level, the buttons are so small that I (although no glasses) can hardly recognize, in an understandable manual is also omitted, the included instructions from Sky, with all due respect, laughable. So far, so bad, it was time to connect to is not that difficult, were it not for the much too short sized hard drive cable. After some cursing and eingerissenem fingernail it was done, and the new receivers could be turned on. After about three hours, four pots of coffee, a pack of cigarettes, it was time no picture -. To make matters worse, the smart card must then be activated by phone from me, but then it was finally able to go off: First, much to me that although a display appears to be installed on the device, but this does not display anything, what is very disadvantageous in radio mode should be, because to the radio program to turn and look for the TV set to the correct transmitter requires one. The display has probably only the sensuous flashing lights like an organ when Sky Anytime nutzt.In the enjoyment I'm so far but has not yet arrived when the Receiver Loading the moment movies and series to the hard disk, which I do not actually wants to see, but what `s my current provider will be happy, as the device passes through the loading of the series and movies that you mathematically can not see in time, 24 hours non stop. Now that everything ran it should go down to business, which is to adapt the device to my personal needs. First after start-up I was greeted with advertising, if I want to advertising, I look in the prospectus supplements my Sunday paper. The menu is a disaster, actually, I find my way around very quickly when it comes to something like this, but the pace is different. The supplied remote control contributes well instrumental in more bad than good to battle your way through the menu, because the arrangement of the well here too little buttons is totally illogical. The only plus point is the advertised ergonomic remote control, which makes perfect sense because adapt to everything his wishes requires one week. Due to the completely illogical arrangement of knobs should always put a flashlight next to the remote, since blind or semi-dark living room you will meet every little buttons, but certainly not the one that it should be straight. But back to the actual problem, the software. Me personally annoys youth protection immensely because in our household no young people live. I am well aware that the legislature these youth protection stipulates only that interests me is not easy. Parental Controls you can indeed handle from 20 clock in the menu, but my wife needs me to shine the flashlight to find the right little buttons on the remote control to get into the menu to disable as the protection of minors. In other words, if I want as usual through the channels I have to plan early enough and there perform for necessary steps, but please only from 20 clock. Now it went to the favorites list with grandiose 99 memory locations, considering that there are 407 mitlerweile stations in Germany and probably twice as many free to air TV channels from abroad 99 presets something little for my tastes. Good control option for a rotation system has been forgotten, therefore you can not receive all the channels, but would be nice if you could, at any hardware store Receiver for 30 euros can. The preset stations sorting is also completely illogical ARD and ZDF still on one and two, but here we go, a complete mess. But you can sort it so I anticipate even gave up after three hours, because you can sort are not, unless you previously made a list and pulls each transmitter to list in the favorites, one forgets a transmitter and want him in between Push ends of the transmitter, which originally occupied the square, at number 99. In practice, this means, I want to push RTL to fifth place in between, I have all the channels of space 5-99 reorder. Today you can put virtually unlimited channel lists on the PC together and is easy to pull on the device, this USB stick. But wait: USB? No! Not with Sky, because there are so angry customer could then possibly burn possibly taken their paid via the USB interface films on DVD or Bluray. There is much more I could write here, but I think that it is enough until here, please excuse me my sarcasm, but I think it's outrageous what you do with your clients. I for one would never buy myself the Pace voluntarily, because in my opinion this part is not worth the packaging. I have a good receiver in my opinion, has sometimes cost a lot of money and I would like to take on. I am not prepared a device that works very well, is easy to use, replace it with a completely inferior. I would never exchange my BMW against a Dacia.
I'll send the device and the smart card in the next few days back to you and your program as long as I can not use stop paying.

Should you not be able to send me an equivalent unit, or make sure that I can use without limitation my Humax HD Icord further, I'm going to cancel my contract with Sky Germany AG immediately and without notice, because that is my right.

Finally, a summary of why I rate this unit from.

- No more than mediocre image quality (particularly on large flat-screen TVs) (well depending on the viewer's opinion)

- No export of recordings (not even by ARD / ZDF) and thus complete loss of all recordings if defective / plate exchange / subscription-end

- Capacity of the Sky Disk only half for your own recordings available (other half remains permanently on Sky Anytime reserved)

- No way to connect a commercially available (and cheap) USB HDD (Sky HDDs are hopelessly overpriced and only borrowed as the receiver!)

- No way to embed in your own network (no device control, no streaming, no DLNA support, etc.)

- No way to turn off the Parental Control PIN entry

- No way to receive another pay-TV providers (CI / CI + slot or 2 card readers are not available)

- No way to operate a satellite positioner (no support for USALS)

- No SAT loopthrough output to loop the SAT signal

- No integrated wireless LAN and no possibility to connect a standard wireless adapter

- No more than mediocre quality tuner (loss in weak signal strength)

- No way to free sort the services list (favorites list with up to 99 stations.)

- No HbbTV (to use the TV supplementary services for media libraries of ARD and ZDF)

- No HDMI-CEC support (control of connected devices via HDMI, such as on / off, volume, etc.)

- No SAT> IP support

- No software plug-ins / apps such as the use of web browsers, YouTube, HD option channels, Fritz Box, home automation, etc.!

- No receiver display (example would be very useful for the Radio mode)

- High power consumption (especially with Anytime)

- Long boot times (especially after zero-current overnight sometimes even 15 minutes and longer!)

- Advertising screens after booting (currently still switched off; if it will stay that way?)

- Poor switching (zapping)

- No way to record / Recording HD + stations

- No way to Timeshift (timeshifting look) of HD + stations

Will not be able to see all channels of HD + -Angebots decrypted / receive (encryption system of MTV HD is not supported) -

- Evil design of the hardware (Monster housing) - well a matter of taste

- Evil design of the software (for example, only SD resolution of menus, little EPG functions and clarity)

- Faulty firmware (eg unreliable continuous shooting function, occasional crashes)