That was the most disappointing shopping at Amazon. My garden project stalled because of the never undelivered parts. The turf publisher has already joined the default costs. Many mails where the parts were indeed answered promptly, but the truthfulness of the statements is questionable. After several attempts to get my parts, I gave up and found me in the parts specialist. A refund of my money was promised to me though, but the money is not paid back. I'm still waiting on.