That broad description of goods only slightly starrig at the beginning is normal. In use, and with a little care (with body milk lotion), the better quickly. Since then, my dog has always been very badly (DSH male) I was glad to have taken the broad variant. However, now after one and a half years just the part dropped from carabiner, with which one pushes the bolt down ... at least that's on the side where the only is buckled. But that's annoying, because the in the price range so should not be !! So far, I was in fact very satisfied. I agree rather than wear, but as a guarantee, and it actually has two years so I would like to know why an exchange is not possible.