Massive error

New post:
Rectzeitig before my Easter trip in 2012, I have my Tom Tom start25 can update via the PC. The manufacturer had new Progaramminhalte made available, inform me via e-mail also from it. The unit is now running very well. Nevertheless, I believe that my old post should remain because my prepares some worries hat.2012-04-09
Old Post:
TomTom has provided upon request that a programming error in the leap years many TomTom navigation devices are no longer allowed to work from 31 March 2012 Design. In addition there was later a few tips on the extremely confused designed websites that at least so far brought no success with me. For this purpose I wrote the following email to the support:

Dear Sir or Madam,
Since hours I try your instructions to reach the ordinary functions of my purchased in autumn TomTom Start25 to follow. Nothing leads to success. I get so slow in panic, because I want to travel on ...... very early with the device.
The whole affair is more than annoying.
If it were possible, I would return the device and want to refund the purchase price. Not because it badly worked as it was still working. But because your instructions to update, reset, etc. So do not lead to success. This is the worst service I experience many years.
Eckhard bird

Supplement and with the nerves at the end:
February 19, 2014
Today I wrote to the support to my starting 25:
Even after the compliance with your instructions in case of errors, the device displays again
No map found. Sometimes I want on the device select a card. It appears Europe. After tapping on it indicates that the map is not available.
Every time I want to update the SCH ..- Navi comes a new problem. This is a disgrace. Friday (tomorrow) I will travel with it. Now I'll have to buy another device in addition to me. I reserve the right to take legal action. I also find it annoying when you pay for your "updates" and then work until after 50 tests or not.
I'm so angry as you can not imagine.
Yours sincerely
Eckhard bird

My view is that you can not recommend such devices. Although it has worked well up to the abovementioned date. I feel now, but like a beached.