Modern, very extensively equipped headset with deduction in comfort, documentation and software

Modern, very extensively equipped headset with deduction in comfort, documentation and software

Plantronics Savi W740 / AM wireless headset (DECT) for mobile and PC (accessory)

Customer Review

We have the Plantronics Savi now for some customers for testing and in use with a phone solution with software client in use. The first impression of the building and the establishment of a discreet one and is done quickly. Unfortunately, no software is included. So a visit to the manufacturer page is mandatory. If you want to use various functions effectively, so you should download the Plantronics Hub software in the current version. In addition, there are tools for managing or Bluetooth for use in enterprise networks. But as I said, unfortunately, not included.
Since we had some problems with a software that we had to try the phone support the company Plantronics. This was achievable and could provide on specific demands and solutions.
In daily operation, we now have always received from some customers and testers the same result:
- The wearing comfort is not the first visual impression. Many of our customers complain about the a little too much pressure. Up to a quarter of an hour, the headset is comfortable, after that an emerging print a prolonged wearing the headset noticeable unfortunately designed unpleasant.
- The controls are small and often react unexpectedly. In the busy office life volume adjustments, mute and call answer is quite a challenge. The rocker arm and the side button are designed for delicate fingers.
Positive is the simple integration of Bluetooth devices!
If a software client and a mobile radio device to be operated in parallel as in our case, then the software should be installed to manage absolutely. We have seen the situation with customers that would otherwise come to receive calls with the various devices connected to confusion.

Judgment so far: We often differ from other products. Overall, the functionality is very good. Unfortunately, the features open up only after installing the programs. The documentation is poor.
The price / performance ratio is in our view not optimal, there are better solutions from other vendors with a higher wearing comfort!

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