Much expected, severely disappointed

First: This wood-Rummy should be given away as a Christmas present for my in-laws, who like to play this game, thanks to the constantly crashing plastic stand the normal game but have a very high wear game.

First of all: The 5 * in fun and educational value I distributed, because the game itself, it would be acceptable, a really great game. This 5 star have nothing to do with the quality of the goods of this company!

Well, the idea appealed to me and my friend super.
Full of anticipation on a beautiful wood-Rummy, I received a package which was totally wrapped with tape. How do you open this? Where should you begin the knife? The result: a completely torn packaging. Well, then I'd finally open and took the actual game box.
Made from the beginning a very cheap impression.
Carton opened: removed the painted tile stand and immediately apostatized: on all longitudinal edges entirely vermackt like having so beaten on a hard edge (or even the game stand together ??). Furthermore, were on all surfaces busted paint bubbles and also quirks.
The game pieces are marked with the number and including a small heart. The heart is on each game piece worse than imagined on the previous.
This can be a baby better because of a blue heart has a blue, shapeless stain.

Pissed I called at the company prime goals, explained the situation and asked for a Retoureschein. I was then offered to send a new product, but after the shock I politely declined, because until Christmas I had to at least have a gift (the shipment had lasted quite long).
I grabbed the game again and sent it back. Ratzfatz I received 3-4 days later the mail that my money will be returned on the Amazon way. But one week later, I still had no corresponding mail from Amazon. After a mail to prime goals (pressure did) I was assured that the refund was again passed to the accounting department further and finally today was the mail from Amazon because that my money will be refunded.

Conclusion: much trouble. I recommend anyone who wants to buy a wooden Rummykub not to take this. There are so beautiful other, even with wood packaging, for the same or even better price. Stay away from this game.