I had a previous Neato broke down after only 8 months old. Amazon was great, in 4 days I got a refund and got my new Neato more modern version. There are those who complain of the rising price I complain about the falling price about 35 euros (I paid full price). This compensates for this ... We find the USB cable on the website (AmazonBasics USB 2.0 male-male mini cable 1.8m) A flat filter cleaning I think the previous was easier to clean or it is the quality of the new robot vacuum In short I am satisfied, I only hope that this robot will have a longer life. I wish to emphasize the effectiveness of Amazon solve problems. Staff very efficient phone.