The cover is very soft and comfortable no matter what form you use as well as the filling of the thousands of beads makes it super comfortable and angenhem to lie and sit. because I always had to do with strong neck pain, I started to use before the TV and PC and what can I say it works wonders this pillow. The neck is optimally supported and neck pain are as good as the past. I can really emphfehlen pillow in it normal pillow shape is very comfortable.