Ordered for a birthday this sign, came from Hong Kong and was within 2.5 weeks since. Due to a special desire I have contacted the seller in English, came within 1 day back an answer. My special request (engraved name instead of "Moegans") was actually flawlessly implemented without additional supplements, because I was really surprised. Cable, battery and chain are included. However, I find the sign bit thin and therefore quite fragile. But it also lights up just like in the description blue, no malfunction. Real good service!