... And that of my loved ones! I started reading this book by taking a middle of the page to see the style, and I did not pick up until the end and then read the beginning (to the end yet ..). It is well written, easy to read like a novel. I tested this on any way relationner with my child (2 years) in some situations as described in this book and I was amazed at the results! Grief, anger or frustration have melted in 2 minutes. Gradually, this way of reacting or encourage is part of our life (as my companion devoured this book) ... and now the small starts talking the same way :) I'll buy a second copy to lend to other parents, instits, nannies, creche, ...