Next winter this is then already put

I got a cardboard box, 40 x 40 x 50 cm, in here there was a yellowed foil balls, after the removal
a white cylindrical fabric bag with the dimensions 38 x 40 cm brought to light.
Here then the mattress was wrapped, size: 180 x 200 x 6 cm, ie to almost one-fifth
its own volume compressed, no longer separately wrapped in foil.

The first complaint was eliminated more quickly, the reference was discolored unsightly, apparently had the
Brand New-built edition very quickly extremely ausgedünstet? But what exactly has led to this discoloration here?
A product description, and what materials were used here, or where this part is? Not Specified!
Also to several requests regarding the manufacturer, I got no answer !!!
The delivery note stating only that you should unpack the rest and should be paid on a heater so they quickly acclimated to another recession has been given a possible manufacturing defect in the comments why this batch will then continue to be offered for sale?

Extract from the terms and conditions of the seller: "You just have to pay for any diminished value of the goods,
if this value loss on an examination of the nature, characteristics and functioning of the goods
not necessary to deal with them is due. "

Caution: So that you can see the product and test, they have it from this package
Remove (a so-called primary packaging seemingly by law). Unfortunately, I had made the mistake,
to mention against the seller that I could now test a week, this edition,
Here me now a one-week sleep upon was assumed, which would have been unbearable for this product.
A return would have been accorded as a goodwill gesture to about 35% (65,99) impairment.

Here are some quotes from the correspondence with the seller, which in my case, poor quality
underline this product excellent

The mattress is made brand new and is certain to use even softer and softer.
Too soft mattress is not good for you.
--- Where the seller knows my sleep habits or preferences? I would like to be soft ---

as I said, the rest is brand new and is still a lot softer and, moreover, is now a
very cold season, which adds complication. In a few weeks that is no longer so and the rest
is then also in terms of temperature much softer.
Next winter this is then already set and no longer as strong as at the beginning.

--- In the meantime it is for 4 weeks prior to heating, the hardness remains unchanged, is approximately
similar to a judo mat. My 15-kilo daughter can stand on it without even
sinking one millimeter
Well, if I have to wait only a year until the pad is soft, which I should not complain about?

This is not spite review, only a product review in my view, the quotations taken from the Seller's official correspondence. At the moment I am unfortunately still owned this board Harten edition, was to sleep on it and it is still unsuitable, a cost-neutral complaints will be accepted by the seller