nice machine with the great advantage of not having to wait for the hot water by cons, the first was not working properly and was referred to after 6 days (very efficient Amazon service) the 2nd works well but is a bit noisy. One drawback is the setting of the amount of water which is limited to one single volume at a time: if we take a smaller cup should be monitored and cut time. If the cup is not in the right niche volume (by 150 to 300 in increments 50ml), must be added and still monitor