The sound level is correct, the touch keys work well. The cups do not vibrate on the support, thus do not move while the coffee is delivered. The ability to raise or lower the portion serving coffee provides more choice for containers. Now for a new product, still no arrangement for the pod holder that is not used .... anyway ... For aesthetics, placing the water supply to the side, is nice, but suddenly takes up more space in you ... The water supply is steep, look at the bottom for filling, otherwise you will have surprises. Cups made with Senseo, are not in the carton; So for a first purchase, consider buying mugs and more. No trial pod or voucher to discover the range of coffees available, damage, this would help to navigate with all varieties.