Not included 1

As affirmed reader, I fell in love with the 4th cover with a summary of the most intriguing. Big disappointment in the end, as stated in other reviews, narrative style changes all the time and I just do not understand anything. The idea for the company to apologize is in fact not at all exploited, the characters are not lovable, neither funny nor realistic. Relations between them are lousy, the story is a terrible slowness. Why you finish this book? For the end, which is just incomprehensible ... To my mind, a book to avoid.