Nothing to do with my expectations

I expected a distribution CD: there was a sheet of paper with a link to get the product on the Microsoft website.
The loading was painful, since, apparently, Microsoft does not know, for now, that "downloader" any Office: I was forced several times to call the Hot Line to reach me out. It should be noted that even the Hotline technicians have suffered to find the solution.
Finally, compared to Outlook 2010, which is user-friendly, full of colors to properly manage mail, RV, etc., Outlook 2013 is very austere: no color except gray, black, white and light blue. Unable to get some practical features for 2010 (as RV list for any month).
Also, if you need to change the target hard disk Outlook files (which is often essential to not load the "system disk"), the maneuver is extremely difficult
I regret having bought