Free shipping (when most sellers charge about 45 shipping fee for this kind of article) within 3 business days. Packing and protection nickel. The bike is mounted to 85%. Some tools are obviously necessary, but the installation is simple, and KS Cycling provides internet hyper full doc. I 've had that to adjust the front brake. And the bike? It is superb, all-aluminum and very well finished. It is a pleasure to walk with. This is not a pro bike but its price / quality ratio is excellent! I put without hesitation 10/10. Kudos to the KS Cycling team!