Attention, this item comes with a keyboard (QWERTY) Italian, it was delivered by Amazon.it although ordered at Amazon.com. Hence the 3 stars. So expect an additional keyboard. Aside from that, the product is fine. Its config (i5 model) comes with 4GB of RAM (expandable to 16GB). The title of the ad is not very clear about it. As compared to competitors is that it comes complete with HD and Windows 8.1.