Exactly in line with my expectations: small, ultra light, robust, supplied with 3 refills all in a sealed cigarette pack size box. Mine holds very well in his cap and remains on the key ring, everyday use. The pen is small, it is very late in hand therefore suitable to troubleshoot, not to write a whole chapter; as a woman, it suits me but it may be difficult to hold in hand for some men (large paws;)