Pinnacle Studio 17 is just annoying - Stay away

I have a new laptop with all the necessary conditions. On 9/28/14 I have my Pinnacle Studio 12 is replaced by Pinnacle Studio 17. Dowenload purchased on Amazon and since there is no refund will be made, put the money in the sand. The program works only in error. "NG Studio not processing tert" This message is then adopted the program. Time this goes longer or shorter.
The company itself. Impossible to achieve. If you registered your product. Should we get a so-called support key by email. To this day. You then returned without this key a mail to the Suppert. Obtained in English, a welcome letter with congratulations on the purchase decision.
Anyone who feels eternally long to deal with it, can eliminate all these quirks the program like to buy. I starting rate. Once on the Internet, these problems are already diverse reading must be the extent to which these deficiencies are known to the manufacturer are also questions of course and why he does not take the product off the market. In good faith, he no longer is in any case, and the next question arises after the criminal compute union relevance, because you no longer get back the money (fraud section). A star I can not forgive here.