Product and unworthy poor service for this kind of product.

First, the product hand made toy and abuse of plastic "cheap" fears unpacking, poorly finished and unreliable product. The future will prove me right. First use, screw the blade to the bowl. And again, it does not exudes quality and even less practical, because the blade is held with a seal and a plastic screw. Nothing shocking, except that it will be necessary to undo all every time to properly clean the bowl and said blade. In short, not practical and the game of the screw causes cold sweats over its lifetime risk of losing the seal after dishes are not negligible either. And without this little piece of plastic that must 2cm 0.05cts cost to produce, you can throw the device as it will be unusable (put several copies in the box was a sign of intelligence and respect for the consumer). But not mad at Bebea you can find all these beautiful pieces for sale (for gold) on their website ... As if the loss of these pieces seemed to happen so often, he would become interesting for sell separately. We will say that I see evil everywhere ... you be the judge! ;)

In short, after 5 days of use, the spring loaded lid begins to show signs of fatigue, and should be well force for the arm that holds the seal between the lid and bowl, making the almost sealed assembly (almost eh, do not ask too much because the product has been designated by a child of 8 years). Just then, scaling imposed by the machine, and there you go do your 1eres tantrums with a system that refuses to reset. We will have 3 cycles for the red light deign to extinguish.
In use, the cooking is poor once 3 (despite the respect of quantities) and mixing often leaves large pieces (as they pass under the blade or remains glued to the walls). A bit like a mixer 1st prize in fact. Except that the solo babycook cost you 100 Euros.

In February, it is the switch that controls the blade gets stuck 1 out of 3, that continues to make us regret this purchase. In April, the cooking system that does not seem to use all the water from the tank to cook the products. So we must regularly empty the tank (not removable, which means that disconnect your babycook to go return it in the sink ... is not it convenient for a 2015 product?). IF you do not do this, we take the risk of stagnating water in a tank not clean and not visible.

The drop occurs in March, with the cooking system that we loose and the seal between the bowl and the arm that makes the sealed assembly.

Then arrive on the giant joke that is the SAV Béaba. First, the service number on the package this is not good. Wrong number, it starts well. Directorate website, you must navigate through the service shop, then find a premium rate number (class eh guys?!) And an email address. After first sending email ( [email protected] ), No answer ... not even an email confirmation of good reception ... zilch, nada ... like the beginning of what internet in 1996. After one week, we will retry an email ... always nothing, one patient then 1 additional week. We then tried the phone call on the premium rate number of rings ... 10 minutes later ... and I said "Ringtones" ... because it sounds! is hanging around waiting ... no phone, no music lift on premises without "bitch" pre-registered to advise us to go to the web site or buying the latest brand ... we therefore hanging around until a person responds. Nothing to say about the latter in the process, except that the return process is the product image: you must return the product, complete one sheet of "information" prepared by a student of CE2 and wait. And during that time, no loan, no shipment of product in advance ... shit! Your kid will eat more homemade as Bebea has not decided to send you a babycook. Again, class guys for a product made in china with mediocre quality and reliability shameful. In short, a poorly finished product, sold at exorbitant prices ... it can happen in the 90s but not in 2015.

Now we wait ...