I bought the trolley about 3 months ago. He is with me almost daily use. First of all I have to say I'm very satisfied with the trolley and find that he has a good quality. I have even housed the luggage for a 3-day trip. 2 little things are, however, to complain: The handle can be off and no longer completely retract what I think mainly happens when this pulling out too much. Using lighter violence can be the remedy but again. And then there is yet to say that the handle for shorter people (I am 1.60 cm tall) about 10-15 cm is too long (but possibly an advantage for Big?). Sometimes a bit of trolley then loops so on the ground. I started at the airport by a visual comparison, and I think that in other trolleys of the handle is shorter. But all in all I would not give these handy helpers.