I had ordered two Radmacher, the delivery was carried out after two days. When I had built the two Rademacher, a Rademacher had a defect. Undzwar he has despite basic setting always going down the blind when shutting down the blinds only 30cm and is then available geblieben.Man had to every time the shade short high and then go down again. Since the so made no fun I've turned down at the Kund service and complained about Radmacher. The service was great, no sooner had I complained about it already, I got an email of apology and the Rademacher is immediately free Replaces me. Then on the same day I received a shipping confirmation. And the next day I had the new Radmacher home. What I really find very very great. Other vendors usually wait until it yes the one that sent the old device and when the arrived at Dennen he will only be sent replacement. That was not the case here, on the contrary, it all went smoothly. And that I find really great. From me there are 5 star, because the product also the price performance ratio is optimal. It does not look cheap from processed but is chic.