rather disappointed 3

rather disappointed 3

Sony Xperia E Android 4.1 Jelly Bean Smartphone Bluetooth / WiFi / GPS White (Electronics)

Customer Review

I bought this phone on February 17 and the screen passed away on May 7 Stayed in my pocket, he worked at 18h and when I wanted to make a phone call around 19h, the screen showed a white halo that takes two-thirds of its surface, making it unusable. He did not fall, has not been submerged or anything like that. The time that this phone worked, I appreciated its sound quality, its autonomy (three days with the stamina mode) and size. Because of the price I nevertheless accepted it is relatively slow, it does not run the first time on my actions "keys" and that it pictures of poor quality. It loose as fast has still been a nasty surprise. The service Sony is in no hurry to respond when using the contact form available on their website, but the "chat" is effective. After a discussion about twenty minutes during which I was asked to send a picture of the device (normal), I was given the address of an authorized repairer to whom I can send the phone .

I put a star for the product and I added one for the service with "cat". However, I wait to see what state I'll get my phone before adding more stars.

[EDIT May 20] I finally adds no stars. As agreed with the "cat" Sony, I sent my phone to Cordon Electronics in Dinan. They sent me a quote indicating that the problem is not covered by the warranty and the repair cost me 49 euros. I also have the opportunity to return the phone to me the state for the modest sum of 18.36 euros or, finally, I can allow them to destroy the phone. I do not know why, but the fact that they offer me to check a box "allows the service to destroy my device" rather than "forcing the service to destroy my device" makes me think they have found a good way to easily put on the market for reconditioned appliances. It obviously is then that an assumption. In short, for me, end of story with the Xperia entry but also vaccinia me for the more expensive models of the brand.

Good 2.1 Investment Rank: 4/5
December 26
a small drawback for me Rank: 4/5
June 2
Big manufacturing defect Rank: 1/5
May 4
Perfect !! January 1479 Rank: 5/5
April 11
Always the same ... 3 Rank: 3/5
November 12

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