.product serious and neat packaging according to the description, fast shipping .I have made it 4 stars because it was necessary that I bought 4 screws to secure the TV to the arms effect .In the package is provided for mounting there was all fasteners to secure the TV on the arms, except for the brand LG TV LG5500 kind, apart from that no complaints .The manual is in English and German, but the description is very explicit and one can mount it without problems .Franchement very good buy and I recommend it.