Hello there, for 4 1/2 years I am now the proud owner of this machine and have not regretted a single day with it. Runs daily in the morning and afternoon coffee with an espresso. The beans are ground individually with a mill. I used from the outset only filtered water (Brita) in order to counteract the calcification and the success so far. I have to me about this machine write a review decided, because here but negative reviews are completed I can not understand, and which I believe are also due to incorrect operation. One must wonder what has a been encouraged only to buy a filter holder and then switch to a fully automated system, I would understand if the decision, for example would have fallen on the Gaggia Classic. Or to say, the device looks old-fashioned, the device looks like on the displayed photo! I can not understand why some even need a screwdriver or pliers to take out the screen as well. In my kitchen no toolbox is around and I can see the screen as normal. What also lucky, my wife would tell me what else. One or the other should perhaps first time read the operating instructions before issuing a negative review, but where the error is actually found in the personal bent of his nature. A few small suggestions like me as a user with technical and physical understanding Bypass with the machine. 1. Only as much powder as indicated in the sieve. In the immersion Assen sieve a mark is in the sieve! 2. Turn off the machine after brewing and put the filter holder on the grate, then standing in the sieve water can evaporate (because the screen is still hot). 3. During the heating of the filter holder must not sit on the brew head. Only then mount when the precious fabric to undergo. Thus, the screen is not heated too much. Metal expands and might in which one or other cause of the sieve slightly heavier going out of the carrier. Was with me but never the case. From me there is a strong buy recommendation.