Have the toilet seat now since 11.2013 and he is still perfectly fine. Nothing knife-coating or rust or would not hold. The soft close function properly, and who cares how fast or slow the lid closes ... I'm still excited about the quality and comfort. How many cheaper parts I bought every year, the rakelten really short time, and broke the rusted hinges. A super product. And who here actually a problem with the product is advised to contact the seller. Sometimes it just makes sense also certain things rather directly through Amazon to buy even if you have to spend a few euros more, then you have in an emergency less Midrash. I can only recommend the toilet seat.