Whatever that is supposed to be a super-resistant chrome plating, my mere fingernail is harder! Due to the design always remains a little water directly on the precisely shaped outlet back - since I unfortunately quite hard water, you can see by drying tracks. These remove with a finger or with a microfibre cloth I think is a completely normal use. Thus, if the surface is scratched visible after a few weeks, then something is wrong with the material. I had zurvor for 6 years a Grohe Essence faucet, since there has never been scratched.