Scratched floor mats that do not plan aufliegt- return at his own expense

After 10 day wait, the mat has arrived a little late. The disappointment was great when they pointed scratched sites. Unfortunately, the mat is also not flat on the floor, bulges at the ends upward and slips away on the extremely hard floor. Therefore, it is for me totally useless and poses a security risk. A protective film was not attached.
The withdrawal is to be worn at their own expense. That's too bad. Never again!