First of all: The Leatherman Wave makes a really strong impression. Everything fits perfectly with no play, nothing wobbles. The more surprised I was when gave you start using the fixed-head screwdriver and broke. The contact on the Internet sites of Leatherman Germany requires before warranty returning an "authorization". This is obtained by completing the online form, you will be enclosed with the return. The repaired Wave tool came about a week later back without comment. That was ok.