We have given our junior this set for Christmas. Delivery and quality of the goods has been sound.
Then build the disillusionment. Before long lacked a part and the construction could not be continued. No, that part is certainly not lost on us. I know so well because we have only gradually open the respective kit bags, which were required for each phase of construction. The parts we have kept in a chute.
While offering Lego great service on its website, where you can reorder each part free (suggested to me suggests that the well but often occurs), but the responsible for this logistics unit between the years had closed, so that the delivery dragged into the new year. Disappointed children's eyes are there only comprehensible.
We thought then, as the part finally was there, that it can now go ahead, but oh no - after a few Bausch Ritten missing another part. We have then taken as an opportunity to gradually align all the parts of the complete sets of instructions and lo and behold, at the long end were missing cast. 6 parts. Some, ok - but 6 parts ... ????
What is there with quality assurance at Lego going ???
It took until the middle of January until the truck-mounted crane was completed ...
