A complete scandal! First, two applications (game Coloring OR OR history) are available at the opening of the account on Explor @ Hapark but then you must pay at least 2.99 for basic animations, most harvest only two stars five by users of the platform. Then all the games to download do not work (at least, not one of the four that I installed on both Storio 2 of my children). Fortunately, a phone number is available (Vtech does not respond to emails): it leads to a mailbox that continuously repeats that "you will be connected with a telephone advisor" before deciding 13 15 minutes later surcharged , no, we can not answer you. With perseverance (three calls to 45 minutes total), then you are told: a nice girl listens to you, gives you a little ridiculous advice and will ("Have you turned on your computer before uploading?") tell the problem to her manager. Almost an hour later, she tells you so ... she will send you an email. Indeed, Vtech encounter serious problems with Learning Lodge Navigator, they know it and give you a link. Except that this link, from which reinstalls an "operational" version of Explor @ park, then prevents you connect your tablet. And the difficulties in joining the service, we may think that I am not the only one in this situation. In the end, this toy is for use only with cartridges sold separately (allow between 24 and 30); download platform is an advertising and only a selling point argument. I regret my choice: a "real" tablet cost more initially but it offered real opportunities.