Strong defects

After I ordered the flask I had to first ask as in general the desired engraving is to come when I will not even ask what I would have liked to because.
Thus, I have sent the text by email to the company and a short answer to get back that which is done.
The delivery time has been specified in the mail exceeded by a few days. As the goods were finally delivered this was incorrect. It was engraved on the flask a completely wrong text.
After I had reported to the company, I got an email that had a ten-year-old probably write better ... in my opinion, quite questionable and absolutely frivolous.
Ultimately, the correct goods are finally arrived after a further three weeks.
In conclusion, then, that the only positive but also the least I did not expect is probably the fact that I could also keep the faulty hip flask.