Contact with trihorse directly is very friendly. Emails will be answered directly. There were delivery problems and a misunderstanding with the payment, the train did not go out in time by post. As the owner of trihorse has unceremoniously into his car and has the ball run on 23.12. personally delivered here. He even brought a small gift as an apology for the confusion. Although the truck was not there, but the backorder. I've never experienced such a great service. I do not know how long the good man sat in the car, so that the children on Christmas Eve not go empty-handed. Other companies could take a leaf from trihorse. Thank you dear trihorse Santa Claus! We will recommend it to anyone and order again for sure! Frohnenberg Christmas and a Happy New Year! :-)