We could say welcoming. Or affable. Compared to many other models tested and used obsolete, Bosch won the prize without a problem ahead of its competitors (it is true that it is not the least expensive product either!). Points required: tumble record a minimum to avoid doing stupid things during initial use (nobody really likes those damned endless notices or not always with great clarity!), Especially for the installation of the cartridge ... The notice goes to the point, it is clear, almost clear, memorable quickly and without much complication. NOTES: 1 / All plastoc that still hinder me in these everyday items, including original protruding parts designed some weaklings who, over time, will obviously tend to alter or to screw up easily (ah ! outrageous consumerism and unbridled search for the lowest possible prices!); 2 / After automatic or manual stopping, the fountain continues to drip a little depending on the chosen program, but nothing really bad ... 3 ° / Relatively quiet compared to other competitive machines; SUMMARY: Good Machine simply we can go confidently: Bosch has indeed invented hot water!