When I bought this digital camera a year ago, I was hooked for some time. The image quality convinced me. From the Night mode loosely from his hand out without a tripod, I was thrilled. I also marveled at the good video quality. For sound, I can not say anything. This I cut off anyway for my work and use a separate audio track in the video editing program. However, that was the beginning. Then I discovered despite correct handling and careful handling of the camera two vertical scratches on the lens. It inadvertently reflecting sun and candlelight. Particularly annoying these blurred areas were on the video of a boat trip. Now backlight times remained not out. Extensive Internet searches yielded nothing good. Product defects, to soft material and poor service were read. Nevertheless, I ventured back to send during my warranty period this digital camera to Amazon. I quickly got the rejection of warranty for alleged use of force with a cost estimate of 170.77 Euro and the addition that in the repair-rejection 20,00 EUR excl. VSR, VAT will be charged as compensation. This cost during the warranty period is for me out of all proportion to the purchase price of 199.00 euros. Also, I have fears that I stand a few months ago the same problem. Conclusion of everything: The 20 Euro adopted me after appropriate correspondence. The camera came complete and not repaired back then. Unfortunately, this model is no longer fully operational for my work. As can me the very good image quality (lt. Test reports always at the top) of Canon cameras no longer console.