Three times not delivered flawless goods

Today we can go back to third WineMaster 66.
Advance the two delivery service is really perfect. Fast, friendly and very reliable. At least in our region, the procedure works very well. High praise for this.
Now to our problem child of Caso.
All three devices, the outer packaging and the Styrofoam in cardboard were undamaged. To follow all three damage from my amateur perspective, not only once due to the delivery.
The first device dents were in housing. Directly above vorne.Leider the device is not built with us, and therefore with reduction unacceptable.
On the second unit were up more scratches in the paint and on the left exterior wall in the lower third a bit depth about 2 cm wide lace indentation (notch).
The third device then topped all. Top left corner behind completely depressed. From image damage the whole device has fallen hard on the corner sein.Dazu even a small dent in the door frame.

The second and the third unit we have opened together with the men from the takeaway.
Very disappointing was delivered not one, notwithstanding three devices.
I hope the manufacturers get the quality problems under control. Caso is no longer an option for us.
We had called the manufacturer a few weeks ago. There was a tape on which the client data is collected for the purpose of recall.
We did not get a call back in three weeks.

Greeting
Andreas