Top unit but quicker defect, manufacturer has offered solution!

Top unit but quicker defect, manufacturer has offered solution!

[UASP and SATA3 compatible] Inateck FEU3NS-1E / FE2002; USB 3.0 External Hard Drive Enclosure for SATA HDD 9.5mm 7mm SSD hard drives 6.4 cm (2.5 inches) (SATA, USB 3.0-A connector) Toolless HDD installation support PC / Notebook / Mac SATA3 UASP Support (Accessories)

Customer Review

Hello,

I feel now unfortunately forced to evaluate on the assessment here the product FEU3NS-1E.

The case really settled quickly assemble a HDD / SSD and worked without problems on USB2.0 & USB3.0.
Datenübertragunsgeschwindigkeit was for USB 3.0 really good. (For this, it would be 5 Star).

Unfortunately, the case after less than 12 months has been broken. It disconnects involuntarily after some time and then can not use the computer itself. It has been tested with several laptops and a StandPC. Also an active USB 3.0 - Hub with extra power brought no improvement.

This is my order with Amazon over 6 months ago, I was not entitled to warranty or guarantee more and the manufacturer itself does not provide any contact details on its website.

The fact that after more than 9 months so emerges a serious defect and no help is offered, reduced my rating to 2 stars. (-1 To -2 defect for any help from the manufacturer / Amazon).

Update 10/2014:
Unfortunately a little late, but the manufacturer has been contacted via Amazon and offered a simple and quick solution. The defective enclosure was replaced (+ new 2-year warranty) and running perfectly again.

+2 Stars for this great transaction!

Definitely buy more !! Rank: 5/5
April 28
Not far away from the original Rank: 5/5
February 6
almost perfect 133 Rank: 4/5
May 12
Excellent Product 1180 Rank: 5/5
March 21
dry too fast 1 Rank: 3/5
October 21

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