Two types of chargers?

Unfortunately, I received the ordered charger ("modern" Type- in the photos, there is another variant) with a charging cradle, when the contacts are not, as in the picture and I ordered were below the charging indicator light, but on the other side , The batteries must be placed in the charging cradle so backwards. Since the batteries are but rounded at the top, they are only very loosely in the charging cradle and must not in horizontal position of the charger, eg during charging in the car, eg .mit a rubber ring before fall out are saved.
A conversion of the charger was refused and a return on my costs and a new order with another provider renounce I- cost-benefit. Somehow it works so and to use it not daily.
Conclusion: Customer service is different and other chargers other chargers are also available.