Unfortunately not suitable for all Blu-ray Player

I had ordered this software for my HTPC. The PC was completely rebuilt and installed bit operating system Win8.1 64. Until that time, everything was in order and that all components running properly.

After installing TM Extreme, however, was my BD-burner (Pioneer BDR-208EBK) "disappeared".
He was no longer displayed and no longer worked, in the Device Manager, a conflict has been displayed - driver can not be loaded or is defective .....

After closer inspection I found that yet another driver has been displayed (ArcSoft) next to the Windows driver. The path displayed, revealed a driver from 2006 !!!
Apparently even a dedicated BD driver is installed when you install TotalMedia Extreme, a very old, which is not compatible with my new Pioneer quite in this case.

Of course I made a immediate update of TM Extreme, only this has not changed the outdated driver.
Also, I tried to get a new driver at Pioneer, this does not exist, however. Even the deletion of Arcsoft driver from system32 .... did nothing.
Unfortunately, I realized too late that the BD burners a TotalMedia Extreme 2 version was placed. The PC I have then on the initial state; set (only Windows without any software at Win8 very comfortable and simple solution) and lo and behold my BD-burner is detected again and worked. Then this one is still playing TM Extreme 2 and now everything works as desired.
There are only two stars:
In retrospect, I have tried to find out what BD burner (or Player) TM Extreme supports, unfortunately, nothing to find (had therefore brought me nothing if I had previously been so smart).
Next I find it a pity that in released updates are obviously no drivers here. Possibly This is also intended to make the customer a reason to buy the newer version has, because if everything is running the software does what it should. So I read it in various. Reviews.

Normally open and already installed software can not be returned, after telephone consultation with Amazon and explanation of what has happened, I can the product still return (if that actually works and I get my money back, there are five stars, but only for Amazon ).