Unfortunately, poor quality and service

The reason for my first review on Amazon is an experience that I could do with the Gigaset "Customer Service" today. My SL780 is now about 3 years old. It has then about 120, - cost and I would therefore not classify it as a cheap device. Now the keyboard began a few months ago to make funny business. Some keys respond very reluctantly, others almost not at all. Since the warranty is expired, of course, I've been buttoned up my handset and disassembled. Behold, the keyboard can be replaced relatively easily, if you would get for a! Apart from a few suppliers in an online auction house, the so-called. Offer reconditioned, nil. Now I have today phoned Gigaset, the information provided by the friendly lady, after 11 minutes waiting a'14 cent, was as simple as sobering: There are no spare parts for Gigaset devices! When I noticed that I could therefore this quite expensive part yes wegschmeissen well, it has the affirmative, with the indication that it is now being expected several years old! Alternatively, one could, a replacement unit for about 70 me - offer. Price but did not really know. Many thanks to the company Gigaset !! There was some good, durable equipment of you.