Bought for an elderly family member who loses his memory, this phone is very easy to use with 4 names in front of the keys and keypad. Warning: if you use a prepaid card, you can call the operator to know the available balance or recharge with a code (impossible to meet the demands of the genre: press the 2 button to know your balance, etc ... ). In this case you have to look the balance on the internet or take a subscription.