Delivery was fast and well packed. The unit makes a solid impression. Fits comfortably in your hand. All parts were there, including a comb, small cleaning brush and small bottle of oil. We have invited him (according to instruction) first 24 hours. Then turned and just looked at us. The makes downright crash ... that's us clearly too much, we want the haircut but do not wear hearing protection. Since we have to look for a quieter machine. Too Bad. We can not say anything because we have not even tested on the cutting performance.