What a load of rubbish

I was doing pretty well with this book until I came to the part where he demonstrating what effective listening skills with a conversation he supposedly had with his son about staying in school. The conversation what ridiculous to anyone who has teenage children. With just a few choice sentences he Convinced his son did staying in school is the right and proper thing to do and the beauty part what the kid thinks he Convinced himself! Rubbish! This was a dialogue made up by the author to make a point Although he says it really happened. If it did then I'm Santa Claus. I stopped reading at That Point.