The second day of use, the camera has an espresso ... with cold water. The next day he was working properly again. But the next startup does not produce hot water ... Then again normal operation. It was probably a bad contact somewhere but I have heard well accepted that the exchange was offered. The exchange ... The device received in exchange was inadvertently not sent to my address but a person to whom I had send books this summer! The device has (almost) goes around France to get home. I should like to say the efficiency and friendliness of the staff in the Amazon "adventure". I can not imagine the galley in which I would find me if I had been dealing with another company like ... CDiscount! The coffeemaker works well. She did an excellent espresso. TASSIMO best, since you can choose coffee at the merchant of their choice, and much cheaper.