"Unsolicited order February 26, 2014 Expected delivery Thursday, March 6, 2014 - Tuesday, March 11, 2014. Now, the end of April I will have to gradually separate from the thought of the little yellow cuddly friend.
The story began with a wrongly declared delivery. After two days of growing unrest, I was suspicious and wanted to know exactly. So I wrote:
"Hello,
the goods should be on 11/03. come now we have the 13:03 .. there is a greater delay (to be a gift and therefore necessarily have to be timely because) of the I should know?
Thank you for a short feedback
and many greetings "
Then answer a very polite employee who (presumably) has chased flowery Chinese Schmeichel phrases by the vile Google Language Tools:
"It's nice of you to prepare a gift for others. I think that you are a human experience. I want to tell you that the item has been sent out of Hong Kong on 27 February, so that the delivery is a little slower. It need 15 to 25 days shipping to Germany. Could you please wait a few days, or you can use your local post if your item is there or not, contact. If you do not receive your item. You can again contact us . We will give a full refund to you. Yours sincerely apologize can forgive us for the uncomfortable made you. Hope. Thank you. "
Of course, I like to hear that I am a friendly person. This information was considered new (ie not with the friendly people). Why then to write another binding delivery, but if you really more so mean, a month? So dumdidum, the container has missed the boat, one month more, the monsoon blows in the wrong direction, the factory burned down, I figure everything. But only the customers appoint a false date (still stands there) and then say that you just expect a different time - hm hm. And why? the Suez Canal is closed? Slump in the Indian Ocean? Pirates ?? I love so information ...
no matter.
And how and when do I contact my local post please leave me!
Yeah I can forgive. When I look at the little yellow funny guy, I can forgive much. Just give it to me at last! All right, I wrote back:
"Thanks for your quick reply. Well, I'll wait for the 25 days since we really would like to have the Minion.
Many greetings"
"Thank you for your understanding. If you have not received your Minion 25 days later. You can return to contact us. Hope you can receive them.
Thanks "
Clear, one of my easiest tasks now is wait. Only ... it happened purely garnix. All dates went by, all occasions to give away (birthday, Easter), one has had to make do otherwise, could not implement in reality the planned anticipation, the snow melted, the trees got leaves, spring came ...
Again, I wanted to know:
"Hello,
the official delivery date is over. The 25 days after delay are also rum. Easter is also rum (should actually even be a gift). Pentecost emerged gradually over the horizon. Now I wait soon two months on the Minion, because there still any hope whatsoever? "
The answer:
"Hello, your goods have been sent in time. However, for logistical reasons, may have occurred your cargo loss. Make wait so long, we apologize. We are willing to assume full responsibility, and you have given a full refund. This situation is one that we can not control, to bring you the inconvenience and hope you can understand. We have now started with this problem ready for logistics, welcome to your next visit. "
For logistical reasons, losses occur? Well what a lousy contract I'd say ... After all, they assume "full responsibility". The full six euros. As a politician has gone off lost. Ok, not a German, who assume public and without pressure yes no responsibility. ;)
They had the situation under control never, I believe you. After all, they have "begun the problem ready to logistics". So it is resolved? A triple Hipp Hipp. Where's the Minion?
On my "next visit" ?? Why should I be hell-bent so happy? To get nothing?
Yeah, I know, I know. The price, the price, as you can ask for anything. There are now three euros for him. But real ma - so you do but no shops. At least not where I come from. Even with non-small-priced products. Now there is this Minion on any fairground in Greiferbox. Nix with more exclusivity. An enterprising traders had now already large items with 10,000 pcs. Or more bought for 2 euros and they would be in this country got rid of tearing after fresh hype for 10 Euro. Then here enough goods with short routes would be available. In the cuddle factor one remains hardly sit on it long.
But so .... why the extra pack a single part for me and send it awkward between bananas and motorcycles on uncertain due to me?
And - how long I would have waited, if I had not asked? One year, two?
Well, if I had to write Chinese with Google, probably only Humbug come around here. But why does a professional company no money to seek times translate for the German market was? So it's something hääääähmjanunhmhm ... nüchwahroder? ))
And what are we to assign to points? The communication was very friendly, the money back immediately - by request (but how many questions at the little money not to - a new business model maybe?) ... Ok, I give one star because he looks so friendly and I like the movie (although this is not their merit). Unfortunately, this provider is not recommended, in my view, if you want to play it "certainly". For many it seems to be working well, then I had just bad luck. But in my view, because I can just gloss over anything.
What good is the best price if the goods do not arrive. Too bad.
:(
And what ever happened? My thoughts are with the little yellow cuddly friend. Why do not I experience it? China is large, container ships are large, things happen, storms - crates falling overboard loss is normal. Has the son of Käptns now a new toy? Or a longshoreman? If the little guy on the bottom of the ocean? The only thing that comforts me that he is technically gifted and can most likely get out of his predicament situation alone. Gru has yet fully trained him for it. I delight in the image that it cruises at this very moment on a raft of container parts with a homemade drive across the seas, a tropical island and new adventures meet.
:)